Counselling takes place when a counsellor sees a client in a private and confidential setting to explore a difficulty the client is having, distress they may be experiencing or perhaps their dissatisfaction with life, or loss of a sense of direction and purpose . . . enabling the client to look at many aspects of their life, their relationships and themselves which they may not have considered or been able to face before. Difficulties can significantly influence an individual’s ability to function in the workplace.
The counsellor may help the client to examine in detail the behaviour or situations which are proving troublesome and to find an area where it would be possible to initiate some change. Our aim is to keep your staff well and happy at work.
A consultation or ‘session’ with a counsellor takes place in a confidential setting and will usually last between 50 minutes and one hour.
Counselling in the workplace
Workplace counsellors are expected to work within a short-term framework.
Workplace counsellors are expected to have an understanding of organisational cultures and workplace factors that might impact on their work.
Our counsellors remain mindful of the specific dynamic involved and aware of potential conflict between the needs of the client, the organisation, the counselling provision and any additional parties. Counselling is a major component of an employee support service provision. It is vital that the provider has an understanding of, and expertise in, a number of related activities including coaching, mediation, trauma-management services and practical information.
All NOSS counsellors are experienced, highly trained professionals with specialist knowledge and experience in the above fields.
Counselling is not about giving advice or directing a client to take a particular course of action. For counselling to have the greatest effect, staff attending counselling sessions should be there because they want to be. We support organisations to enable them to foster this ethos.
Counselling helps support the staff enabling them to balance work and home issues that are affecting the individual and therefore the organisation ~ reducing the knock on effect which manifests itself in sickness absence.
There are many life events that may lead to an individual experiences difficulties that may effect both their home and work life. Bereavement , physical illness, work or home related stress, trauma, change or relationship difficulties in the home or workplace
Physical symptoms may include lack of concentration ~ leading to mistakes that may have a huge impact upon an organisation.