• Counselling

  • Mediation

  • Training

  • Risk Assessment

  • Critical Incident Support

“Our aim is for your workforce to be happy to go to work, confident they are supported and working in a culture that values the wellbeing, health and motivation of the workforce with the aim that the organisation continues to be successful.”

HEALTH AND WELLBEING: EMPLOYEE ASSISTANCE & SUPPORT FOR YOUR ORGANISATION

Effective as a standalone employee assistance support programme (EAP) or working in partnership with Occupational Health providers and other EAPs as well as directly with internal providers in the NHS, local government, universities and other organisations to deliver professional, ethical and cost-effective counselling, mediation and health & wellbeing services for the benefit of service users and their organisations as a whole.

We are an independent company.

We hold BACP Accredited Status for Therapeutic Service provision [accreditation membership number 119296] and this is the standard that we apply to our service delivery & recruitment and retention; our business processes are aligned to this.

We are proud to announce that NOSS has maintained its Accredited Service status with the British Association of Counselling and Psychotherapy (BACP) for a second five-year term (until August 2026), and have been informed that the organisation has “passed with flying colours”. Download our Certification.

NOSS is an Associate member of UK EAPA [member number ASE/00828]

Our aim is to help you as an organisation or as an individual.

We are workplace specialists.

Whilst we work with individuals within an organisation, we are contracted to that organisation providing a national network of support.

We place great emphasis on the health and wellbeing of the people and the organisations we work with.

Our aim is for your workforce to be happy to go to work, confident they are supported and working in a culture that values the wellbeing, health and motivation of the workforce with the aim that the organisation continues to be successful; to be  ‘Healthy, Happy and Here’

More about us…

Our Toolkit:

Counselling
A private and confidential setting to explore any difficulties you are having and any distress you may be experiencing.

Mediation
An alternative method of resolving disputes or conflicts in a variety of workplace settings.

Training
Helping to teach and give direction to you, employees and employers on how to handle difficult situations.

Coaching
Supporting you through personal or professional goals and to help define and measure your achievements.

Risk Assessment 
Implementing stress risk assessments, for individual and groups when requested.

Evaluation & Audit
Providing a full report to evidence our performance against the measures detailed within our contract with you and to offer a cost benefit analysis. 
Tailor-made to suit the individual organisation – we are happy to discuss your particular requirements in terms of service standards and reporting procedures.

We regularly review our contracts and encourage regular contact with you during which time we will make recommendations for the development of the service on offer.

Information Services
A comprehensive portfolio of further agencies who offer support for specific issues being encountered by the individual;
A range of ‘self-help’ mobile apps and
A suite of  ‘In a Nutshell’  documents available to the individual which can be used to start the process of self-help and can be used in conjunction with counselling or other support.