Mediation

(Alternative Dispute resolution/A.D.R.).

Mediation is an alternative method of resolving disputes or conflicts in a variety of settings, whether in a formal or informal setting. It provides a staged, managed process, owned by the participants, providing a way forward where participants explore various options in order to resolve ant conflicts or disputes they may have.

By agreeing to mediation those involved are giving out a positive message that they are serious about reaching a resolution to any issues.

Mediation is effective in resolving conflicts between:

Customers
Staff
Clients
Individuals
Managers
Teams/groups

The mediators will support all the parties in expressing their issues without bias, exploring options and solutions and reaching a clear agreement which is supported through the spirit of the process and finalised in a written agreement or statement.

The process throughout remains confidential to those involved unless otherwise agreed.

Mediation is beneficial to all parties because it is quick both in start up time and completion. It is both cost effective in terms of financial outlay and personal/work time. It can help provide the building blocks for relations that may have suffered prior to the process if this is desired by all parties.

Our clients are always at the heart of our responses. Contact us now for further information.