Privacy Policy

NOSS Ltd. Associates will maintain confidentiality at all times.
The issue of confidentiality must be discussed and agreed at the first counselling or group session.
Associates working in a management referral system will discuss the conditions of the referral with the employee and ensure that the employee is able to give informed consent before any counselling takes place.
Should informed consent be unobtainable, the issue will be referred to the Occupational Health department (if appropriate).
When the counselling or group sessions are being run in a managed organisation, there should be a clear understanding between NOSS Ltd. and the management organisation regarding confidentiality.
If issues arise within a group or counselling session and issues need to be taken outside the session to be resolved, this should be with the consent of the client or all the group members.
Breaking confidentiality is only permitted under the circumstances outlined below:-

Offences under the Children’s Act
Intended acts of Terrorism
The intention to do harm to others
Suicidal intentions
Illegal acts involving violence or drugs

Unwarranted breaking of confidentiality by an Associate may lead to disciplinary action by NOSS Ltd. or the Associate’s Professional Body.