Mediation FAQs

Mediation is a process where an independent person brings two or more people together to resolve a dispute or conflict. The staged process effectively aims for a win- win situation. Mediation looks specifically to the future, encouraging both/all parties to arrive at a mutual understanding.

How much does it cost?

Mediation is a very cost effective solution to disputes/ conflicts both in terms of time and money. Costs are agreed before the process is undertaken so that there are no surprises. Therefore it is not only cost effectively financially, its also effective in saving you both personal and work time.

What happens in mediation?

There is a staged approach to mediation. At each of these stages the process is re-confirmed. Each party is given an opportunity to present their issues separately. All parties are then brought together with the mediator to discuss face to face the issues they have raised. The mediator is looking for each party to identify any possible solutions to the conflict/dispute. The process is completely confidential. By the end of the process, a solution or solutions is agreed through a written agreement or statement between the parties, is drawn up.

The parties can also reserve the right to recall a mediator if they wish.

What if we can’t reach an agreement?

Mediation can only take place if the issues each party has are within the power of each party to resolve. So, provided each party enters the mediation process with the desire to hear and resolve the issues raised, solutions and an agreement are likely to be reached. Research indicates that 85% of mediations are successful.